Return Policy
Doesn't fit? Don't like the colour?
ReturnsNew and unused products may be returned unopened up to 30 days from the date of purchase for a refund.A credit will be issued to the original credit card for the item(s) amount, less shipping and handling.Please download and complete the return form. You can download it here. The return form needs to accompany the products that you return.If you purchased a product from a store that stocks Mothers products, you need to send your return to that store. ExchangesWe are currently unable to accommodate exchanges. If you need a different item, please place a new order and follow the directions for returning unwanted items for a refund. See above.
Defective and incorrect itemsIf you receive any defective or incorrect items, please contact us at orders@motherscarpolish.com prior to sending these items back.
ShippingPlease ship your return with a courier that provides tracking and insurance. We cannot be responsible for items that do not arrive at our facility. Please send all returns to:Coolheat
57 Lake Rd,
Longmeadow Business Estate,
Edenvale, 1610
HelpIf you have any questions regarding your return we’ll gladly assist
E-mail us at orders@motherscarpolish.comCall us directly at 011 608 2003 Monday-Friday between 8:00 am and 4:30 pm (CAT)